Last Updated: 04.06.2025
1. Our Commitment to Child Safety
Wullup is committed to providing a safe environment for all users, with special attention to protecting minors. While our platform is designed for users 16 and older, we recognize our responsibility to maintain the highest safety standards.
2. Age Verification and Restrictions
2.1 Minimum Age Requirement
- Wullup is restricted to users 16 years and older
- Age verification required during registration
2.2 Enhanced Protections for Young Users (16-17)
- Additional privacy controls for users under 18
- Restricted contact from adult users (18+)
- Enhanced content filtering and moderation
- Limited data collection and sharing
3. Prohibited Content and Behavior
3.1 Zero Tolerance Policies
We prohibit and immediately remove:
- Child sexual abuse material (CSAM)
- Content sexualizing minors
- Grooming behavior and predatory conduct
- Sharing of explicit content involving anyone under 18
- Solicitation of personal information from minors
3.2 Harmful Content Restrictions
Additional restrictions on:
- Violence against children
- Content promoting self-harm
- Bullying and harassment of minors
- Age-inappropriate music content with explicit lyrics
4. Safety Technologies and Measures
4.1 Human Moderation
- human review team for flagged content
- Escalation for serious violations
- Coordination with law enforcement when required
4.2 Proactive Safety Features
- Default private profiles for users under 18
- Restricted messaging from unknown users
- Content warnings for age-sensitive material
- Easy-to-access reporting and blocking tools
5. Reporting and Response Procedures
5.1 User Reporting
Users can report concerning content or behavior through:
- In-app reporting buttons
- Direct email to admin@wullup.com
5.2 Response Timeline
- Immediate review of CSAM reports (within 24 hours)
- Priority review of safety-related reports (within 24 hours)
- General safety reports reviewed within 24 hours
- User notification of actions taken within 48 hours
5.3 Law Enforcement Cooperation
- Cooperation with law enforcement agencies
- Preservation of evidence for criminal investigations
- Regular coordination with child protection authorities
6. Account Safety Controls
6.1 Privacy Settings for Young Users
- Default private account settings
- Restricted friend/follow requests
- Limited contact from adult users
6.2 Communication Restrictions
- No direct messaging between adults and minors
- No public comments from minors on adult content
- Restrictions on sharing personal information
- Monitoring of group conversations involving minors
7. Educational Resources and Support
7.1 Safety Education
- In-app safety tips and guidelines
- Educational content about online safety
- Resources for recognizing and reporting predatory behavior
- Digital literacy and critical thinking skills
7.2 Mental Health Resources
- Crisis support hotlines
- Resources for users experiencing harassment
- Mental health awareness and support
- Suicide prevention resources
7.3 Parental Resources
- Guidelines for parents monitoring teen social media use
- Information about platform safety features
- Resources for discussing online safety with teens
- Support for parents of at-risk youth
8. Data Protection for Minors
8.1 Limited Data Collection
- Minimal data collection from users under 18
- No behavioral profiling for advertising purposes
- Restricted data sharing with third parties
- Enhanced deletion rights for minor users
8.2 Parental Rights
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Parents may request information about their minor child’s account
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Right to request account deletion
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Notification of significant safety incidents
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Access to safety controls and monitoring tools
9. Crisis Response Procedures
9.1 Immediate Threat Response
- Emergency protocols for imminent danger
- Direct contact with law enforcement
- User account preservation for investigation
- Crisis support for affected users
9.2 Incident Management
- Coordinated response to safety incidents
- Communication with affected users and families
- Post-incident review and improvement
- Public reporting of significant incidents
10. Contact Information
- Email: admin@wullup.com
11. Policy Updates
This policy is reviewed and updated regularly to reflect:
- Changes in applicable laws
- New safety technologies and best practices
- Feedback from users, parents, and safety experts
- Emerging threats and challenges